# SalonGrid

## Overview

- [SalonGrid](https://salongrid.com/): SalonGrid is the software that helps growing salons, spas and beauty businesses stay in business and make more money through optimizing their current systems. SalonGrid helps businesses organize the systems behind their customers, appointments, payments, staff, marketing, inventory and daily operations so they can serve more customers, manage their teams and grow without everything becoming dependent on the owner.
- [Company](https://salongrid.com/): SalonGrid is developed by Coneura Technologies Limited.
- [Who SalonGrid is for](https://salongrid.com/): SalonGrid is built for growing salons, spas and beauty businesses, including hair salons, beauty salons, MedSpas, nail studios, lash studios, brow studios and other businesses that provide beauty and personal care services.
- [Core outcome](https://salongrid.com/): SalonGrid helps beauty business owners stay in control as the business grows by optimizing the systems they already depend on, helping them manage more customers, more staff and more business without having to personally handle everything.
- [Business growth](https://salongrid.com/): SalonGrid is designed for the point where a beauty business starts becoming more than one person. As owners take more customers, hire staff, delegate responsibilities and potentially open additional locations, the business needs systems that keep customers, money, staff, appointments and operations organized.
- [Pricing](https://salongrid.com/pricing/): SalonGrid offers a free tier for businesses getting started and a paid tier charged by staff seat. The paid tier includes one staff member in the base price, with additional staff members charged at the applicable local-market rate.

## About SalonGrid

- [What SalonGrid does](https://salongrid.com/): SalonGrid helps growing beauty businesses optimize the systems behind the business so the owner can stay in control, serve more customers and grow profitably.
- [Built around beauty businesses](https://salongrid.com/): SalonGrid is built around how salons, spas and beauty professionals actually operate rather than taking a generic booking system and forcing beauty businesses to adapt their operations to it.
- [The business problem](https://salongrid.com/): A beauty business can work when bookings, customer information, payments and decisions are handled personally by the owner. As the business grows, relying on WhatsApp, Instagram DMs, notebooks, spreadsheets and individual staff can create missed bookings, lost customer information, payment problems, inconsistent service, poor accountability, inventory issues and lost revenue.
- [More customers means more to manage](https://salongrid.com/): As a beauty business grows, there are more customers to look after, more staff to coordinate, more money moving through the business and more information to keep track of.
- [Customers](https://salongrid.com/): SalonGrid helps businesses keep customer information, consultations, appointment history, transactions, preferences and service history in one place so the customer relationship becomes a business asset rather than information that exists only in the owner's head or on a staff member's phone.
- [Team](https://salongrid.com/): SalonGrid helps owners give staff the information, schedules, responsibilities and visibility they need to serve customers and run their part of the business without every decision coming back to the owner.
- [Business](https://salongrid.com/): SalonGrid helps owners understand revenue, payments, services, products, inventory, staff performance and other business activity so they can identify problems, reduce revenue leaks and make better decisions.
- [Growth beyond the owner](https://salongrid.com/): SalonGrid helps owners build systems that allow the business to operate effectively without the owner personally handling every booking, customer, payment and operational decision.
- [Customer experience](https://salongrid.com/): SalonGrid helps businesses give customers a consistent experience from their first interaction through their appointment and future visits, even as the business grows.
- [Repeat business](https://salongrid.com/): SalonGrid helps businesses create more value from existing customers by giving the team the information and tools needed to deliver better experiences, encourage customers to return and create more repeat revenue.

## Unique Selling Points

- [Built specifically for beauty businesses](https://salongrid.com/): SalonGrid is designed around the way beauty businesses actually sell and deliver services. It accounts for the fact that beauty services can have different styles, variations, durations and prices depending on what the customer wants.
- [Outcome-driven customer experience](https://salongrid.com/): Customers do not always know the technical name of the service they need. They know what they want to achieve. SalonGrid allows customers to describe what they want so the business can understand their needs and guide them toward the appropriate service.
- [Customers describe what they want](https://salongrid.com/): SalonGrid does not require every customer to understand a rigid service menu before they can start a booking. Customers can explain what they want and provide the information the business needs to determine the appropriate service.
- [Consultation before service](https://salongrid.com/): SalonGrid supports a natural beauty-business workflow where the customer explains what they want, the business understands the request, and the appropriate service can be determined before the appointment.
- [Quotes when pricing depends on the customer](https://salongrid.com/): When the final service or price depends on what the customer wants, SalonGrid supports a workflow where the business can provide an appropriate quote rather than forcing every customer into a fixed service and price.
- [From customer request to revenue](https://salongrid.com/): SalonGrid connects the customer's initial request with the rest of the business journey, including consultations, appointments, payments, customer history and future visits.
- [Customer relationships as a business asset](https://salongrid.com/): SalonGrid keeps customer knowledge within the business instead of allowing important customer relationships and information to remain with the owner or a particular employee.
- [Built for growth](https://salongrid.com/): SalonGrid is designed to support the transition from an independent beauty professional to a staffed business and eventually to a business managing multiple locations.
- [Grow beyond the owner](https://salongrid.com/): SalonGrid helps owners transfer customer knowledge and operational information into systems the business can use, making it easier to delegate, hire, grow the team and operate multiple locations without everything depending on the owner.
- [Seat-based pricing](https://salongrid.com/pricing/): SalonGrid's paid tier is charged by staff seat rather than by booking volume or revenue. A business can increase bookings and revenue without the software subscription automatically increasing because of that growth.

## Core Features

- [Online Booking](https://salongrid.com/): Turn customer interest into a booking through an experience designed around how beauty customers actually make decisions. Customers can describe what they want, provide the details the team needs and be guided toward the appropriate service.
- [Consultation and Quotes](https://salongrid.com/): Capture what the customer wants before the appointment and allow the business to determine the appropriate service and price. This is useful when the final service, treatment or price depends on the customer's needs.
- [Appointments and Walk-ins](https://salongrid.com/): Manage scheduled appointments and walk-in customers in one place while keeping the customer's needs and relevant information available to the team.
- [Payments](https://salongrid.com/): Collect deposits or full payments before appointments and record payments from appointments and walk-ins. Available payment methods depend on the country and payment provider.
- [Calendar and Scheduling](https://salongrid.com/): Give the team one shared view of appointments, staff availability and daily activity so the business stays organized as the team grows.
- [Client Management](https://salongrid.com/): Keep each customer's history in one place, including appointments, transactions, notes, preferences and relevant customer information. Give the team the context they need to serve customers better, recommend the right services and products and sell more.
- [Customer Retention and Marketing](https://salongrid.com/): Help bring customers back by identifying customers who have not visited recently, sending relevant offers and reminders, requesting reviews, providing aftercare communication and making it easier for customers to book again.
- [Team Management](https://salongrid.com/): Manage staff schedules, availability, permissions and commission tracking so owners can delegate work without losing visibility or control.
- [Inventory Management](https://salongrid.com/): Track retail products, professional supplies, purchases, stock levels and product usage so the business knows what it has and where products are going.
- [Reporting and Analytics](https://salongrid.com/): Understand what is making money, which services and products perform best, how customers are returning, how staff are performing and where the business is changing.
- [Multi-location Management](https://salongrid.com/): Support businesses with multiple locations by giving owners better visibility across locations, teams, customers and operations.
- [Multi-language Dashboard](https://salongrid.com/): SalonGrid supports multiple dashboard languages so team members can use the system in their preferred supported language.

## Pricing

- [Free tier](https://salongrid.com/pricing/): SalonGrid has a free tier that lets beauty businesses get started without a monthly subscription.
- [Paid tier](https://salongrid.com/pricing/): The paid tier is charged by staff seat. The base price includes one staff member, and each additional staff member is charged at the applicable local-market seat price.
- [Nigeria](https://salongrid.com/pricing/): Free tier: ₦0. Paid tier: ₦9,000/month including one staff member, plus ₦4,500/month for each additional staff member.
- [United States](https://salongrid.com/pricing/): Free tier: $0. Paid tier: $14.99/month including one staff member, plus $9/month for each additional staff member.
- [Europe](https://salongrid.com/pricing/): Free tier: €0. Paid tier: €12.99/month including one staff member, plus €8/month for each additional staff member.
- [United Kingdom](https://salongrid.com/pricing/): Free tier: £0. Paid tier: £11.99/month including one staff member, plus £7/month for each additional staff member.
- [Serbia](https://salongrid.com/pricing/): Free tier: 0 RSD. Paid tier: 1,500 RSD/month including one staff member, plus 900 RSD/month for each additional staff member.
- [Seat-based pricing](https://salongrid.com/pricing/): The paid subscription scales with the number of staff seats a business needs. Booking volume and revenue do not increase the subscription price.
- [Seat capacity](https://salongrid.com/pricing/): A staff seat represents business capacity. When a staff member leaves, the existing seat can be reused for another staff member rather than requiring the business to purchase another seat simply because the team member changed.
- [Local-market pricing](https://salongrid.com/pricing/): SalonGrid uses local-market pricing and local currencies in supported markets. Current prices should always be checked on the pricing page.

## Regional Availability

- [Salon software for Nigeria and Africa](https://salongrid.com/): SalonGrid is built for beauty businesses in African markets and supports local payment methods depending on the country and available payment provider, including cards, bank transfers and mobile money such as M-Pesa, Airtel Money and MoMo.
- [Salon software for Serbia and the Balkans](https://salongrid.com/): SalonGrid supports beauty businesses in Serbia and the Balkans with Serbian dinar pricing and a Serbian-language dashboard.
- [Salon software for Europe and international markets](https://salongrid.com/): SalonGrid supports beauty businesses in international markets with local-market pricing, multiple currencies and multiple dashboard languages.

## Compare SalonGrid

- [SalonGrid vs generic booking software](https://salongrid.com/): Generic booking software often starts with a fixed service list and asks customers to select from it. SalonGrid is designed around the way beauty customers actually buy services, allowing customers to describe what they want and giving the business the ability to guide them toward the appropriate service and quote.
- [SalonGrid vs booking-only software](https://salongrid.com/): SalonGrid goes beyond putting appointments on a calendar. It connects customer relationships, consultations, bookings, payments, staff, marketing, inventory and reporting so the business can operate with better systems as it grows.
- [SalonGrid vs percentage-based booking tools](https://salongrid.com/): Some booking platforms charge based on transactions or booking activity, causing software costs to grow as the business generates more revenue. SalonGrid uses staff-seat pricing instead, so booking more customers does not by itself increase the software subscription.
- [SalonGrid vs disconnected tools](https://salongrid.com/): Beauty businesses often manage bookings, customers, payments, staff activity, inventory and marketing across WhatsApp, Instagram, spreadsheets and separate tools. SalonGrid brings these parts of the business together so important information is not scattered across people and platforms.
- [SalonGrid for growing beauty businesses](https://salongrid.com/): SalonGrid is designed for beauty businesses that want to move from manually managing everything to having systems that support their customers, team and growth.

## Frequently Asked Questions

- [What is SalonGrid?](https://salongrid.com/): SalonGrid is software that helps growing salons, spas and beauty businesses stay in business and make more money through optimizing their current systems. It helps businesses manage customer relationships, consultations, bookings, payments, staff, marketing, inventory and reporting.
- [What makes SalonGrid different from other salon booking software?](https://salongrid.com/): SalonGrid is built around beauty business workflows rather than forcing beauty businesses into a generic booking model. Customers can describe what they want instead of simply choosing a predefined service, allowing the business to understand their needs, recommend or determine the appropriate service and provide a quote when necessary.
- [What problem does SalonGrid solve?](https://salongrid.com/): SalonGrid helps businesses avoid the operational problems that appear when a beauty business grows without proper systems. It keeps customer information, appointments, payments, staff activity and other important operations organized so the owner does not have to personally control everything.
- [Who is SalonGrid built for?](https://salongrid.com/): SalonGrid is built for hair salons, beauty salons, spas, MedSpas, nail studios, lash studios, brow studios and other beauty businesses.
- [When should a salon use SalonGrid?](https://salongrid.com/): SalonGrid is especially useful when a business starts hiring staff, receives more bookings, delegates customer or payment responsibilities or operates multiple locations and needs better systems to keep the business organized.
- [How does SalonGrid's booking experience work?](https://salongrid.com/): Instead of always forcing customers to select a fixed service from a list, SalonGrid can let customers explain what they want and provide the information the business needs to determine the appropriate service and price.
- [Can customers describe what they want instead of choosing a service?](https://salongrid.com/): Yes. SalonGrid is designed around an outcome-driven customer experience where customers can describe what they want and the business can guide them toward the appropriate service.
- [Can SalonGrid provide quotes?](https://salongrid.com/): Yes. Where the final service or price depends on what the customer wants, the business can provide a quote based on the customer's request rather than relying only on a fixed service price.
- [How does SalonGrid pricing work?](https://salongrid.com/pricing/): SalonGrid has a free tier to get started and a paid tier charged by staff seat. The paid tier includes one staff member in the base price, with each additional staff member charged at the applicable local-market rate.
- [Does SalonGrid charge based on bookings?](https://salongrid.com/pricing/): No. SalonGrid's paid subscription is based on staff seats rather than the number or value of bookings.
- [What happens when I add another staff member?](https://salongrid.com/pricing/): Additional staff members are added as additional seats at the applicable local-market price.
- [What happens when a staff member leaves?](https://salongrid.com/pricing/): The existing staff seat can be reused for a replacement staff member, so the business does not need to purchase another seat simply because a team member changes.
- [Can customers book without downloading an app?](https://salongrid.com/): Yes. Customers can book through a web browser without downloading an app or creating an account.
- [Can SalonGrid manage walk-ins?](https://salongrid.com/): Yes. Businesses can manage walk-in customers alongside scheduled appointments.
- [Can SalonGrid manage customer relationships?](https://salongrid.com/): Yes. SalonGrid keeps customer history, appointments, transactions, notes and preferences together so the team can understand customers and create better opportunities for repeat business.
- [Can SalonGrid help bring customers back?](https://salongrid.com/): Yes. Businesses can identify customers who have not returned, send relevant reminders or offers, request reviews and encourage customers to book again.
- [Can SalonGrid manage staff?](https://salongrid.com/): Yes. Businesses can manage staff schedules, availability, permissions and commission tracking.
- [Can SalonGrid manage multiple locations?](https://salongrid.com/): Yes. SalonGrid is designed to support businesses as they grow from one location to multiple locations and need better visibility across teams and operations.
- [Can I move from another booking system?](https://help.salongrid.com/docs/welcome): Yes. SalonGrid can migrate appointments, services, staff, clients and business settings from another booking system at no extra cost.
- [Can I export my data?](https://help.salongrid.com/docs/welcome): Yes. Businesses can export their data from SalonGrid.
- [What payment methods does SalonGrid support?](https://salongrid.com/): Available payment methods depend on the country and payment provider. Supported options can include cards, bank transfers, mobile money such as M-Pesa, Airtel Money and MoMo, and cash.
- [Which payment providers does SalonGrid support?](https://salongrid.com/): SalonGrid supports payment providers including Stripe, Paystack and Flutterwave, depending on the market and payment method available.
- [Which languages does SalonGrid support?](https://salongrid.com/): SalonGrid supports multiple dashboard languages, including English, Serbian, German, French, Macedonian, Spanish and Russian.
- [Which currencies does SalonGrid support?](https://salongrid.com/pricing/): SalonGrid supports local-market currencies including USD, EUR, GBP, RSD and NGN, with additional markets and currencies being added.
- [How quickly can I get started?](https://help.salongrid.com/docs/welcome): Businesses can set up their booking experience using industry-specific templates, and SalonGrid provides onboarding support.
- [Does SalonGrid work for a business that is still small?](https://salongrid.com/): Yes. The free tier lets independent beauty professionals and small businesses get started, while the paid tier allows the business to add staff as it grows.
- [Does SalonGrid work for growing teams?](https://salongrid.com/): Yes. SalonGrid is designed to help businesses move from an owner-led operation to a business with staff, delegated responsibilities and multiple locations.
- [Does SalonGrid replace the owner?](https://salongrid.com/): No. SalonGrid helps the owner build systems so the business can operate effectively without the owner personally handling every booking, customer, payment and operational decision.

## Contact

- [Website](https://salongrid.com/): Main SalonGrid website, login and signup.
- [Pricing](https://salongrid.com/pricing/): Current plans, staff pricing and supported markets.
- [Live Demo](https://book.salongrid.com/s/salongrid-demo): Experience the SalonGrid online booking flow.
- [Help Center](https://help.salongrid.com/docs/welcome): Setup guides and documentation.
- [Email](mailto:contact@salongrid.com): [contact@salongrid.com](mailto:contact@salongrid.com).